The achievement of sustainable total and comprehensive development of our nation and state require people and organizations both private and public to be highly efficient and effective to respond to and interact with the Vision and Mission of our most Wise and inspired leadership, who formulated a futuristic Strategy and called for its immediate and fullest implementation in an integrated manner.

The move towards establishing National Quality and Excellence Awards models and programs, as shown by local, regional and international best practices, significantly contributed to the unification and development of management thinking and its operational processes and procedures. Local and international experiences also suggest that Organizations participating in such award programs had defined a common identity of efficiency and excellence. They also identified their position on the world class road map of quality and excellence.

Based upon the successful story of the Sheikh Khalifa Excellence Award (SKEA) named after H. H. the president of the UAE, and the visible success it had upon organizational performance in the private sector, and in order for our total development campaign to move on two adjacent and integrated legs for the private and the public sectors, we called for the establishment of the Abu Dhabi Award for Excellence in Government Performance to have the same impact on the government departments and other organizations, through the development of people competencies, processes and system’s improvements and the simplification of procedures and optimum utilization of Information Technology leading to E-Governance implementation in the Government of Abu Dhabi.

The Abu Dhabi Award for Excellence in Government Performance emphasizes the need to achieve fullest customer satisfaction (locals or expats) and such trends from now on, shall be regularly monitored and published on regular bases for the benefit of all government departments.

Therefore, I call upon all chairmen, and other senior officials to energetically and effectively participate in all programs and activities of the Abu Dhabi Award for Excellence in Government Performance. You should all continue to work seriously, and continuously to maximize the benefit from the Excellence model criteria as well as the best practices to be availed through the award office at the Government Performance Management Division at the General Secretariat of the Executive Council.

Such hard work exerted in the realization of our national aspirations to  adapt Total Quality Management Enablers as well as Excellence tools & techniques as most reliable methodologies to enable us to raise the standards of Abu Dhabi Government Performance and make it comparable to the best in class of all nations and societies regionally and internationally.

Finally, let us hope that Excellence remains a common habit and cornerstone for our journey to growth and development.

Crown Prince of Abu Dhabi, Deputy Supreme Commander in Chief of the UAE Armed forces, Chairman of the Executive Council.