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Q&A
| Q |
Can we apply excellence model in the government sector? |
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A |
Yes, the excellence model criteria are non prescriptive, agile and flexible: and as such are applicable to all organizations regardless of size, sector or maturity level. |
| Q |
Do Government Department such as Police Department have customers? |
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A |
Yes, every receiver of a service is a customer and all services provide have customers. |
| Q |
What are the categories of the Award? |
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A |
There are three categories of the Award program:
Firstly: The Organizations’ Category
- The Best Government Department
- The Best Technical Project
- The Best Managerial Project
Secondly: Excellence System Category:
- Excellence System for People Development
- Excellence System in Customer Service
- Institutional Capacity
Thirdly: The Individuals’ Category:
- Best Government employee in the Emirate of Abu Dhabi
- Best Government employee in the Technical field
- Best Government employee in the Managerial field
- Best Government employee in the Professional field
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| Q |
Do Government Department such as Police Department have customers? |
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A |
There are three categories of the Award program:
Firstly: The Organizations’ Category
- The Best Government Department
- The Best Technical Project
- The Best Managerial Project
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Copyright 2008 © Abu Dhabi Award For Excellence in Government Performance
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